Warranty Assurance

All Venz Motors Products are backed by a 1-year manufacturer limited warranty and supported by us.

  1. Warranty period: 1 year or 4,000 miles, whichever comes first, starting from the purchase date, covering the engine and transmission.

  2. Coverage: The warranty covers manufacturing defects only. Damages caused by collisions, accidents, improper vehicle operation, misuse, negligence, improper maintenance according to the user manual, shipping, handling, and any other causes unrelated to manufacturing defects are not covered.

  3. Inspection: Venz Motors reserves the right to inspect defective parts and may request their return for testing purposes. Shipping costs for returning parts are not covered.

  4. Replacement parts: Venz Motors will provide replacement parts free of charge for any manufacturing defects.

  5. Repair services: Venz Motors does not offer repair services. Customers are advised to consult an authorized dealer or a certified small engine mechanic for repairs.

  6. Labor charges: Venz Motors will not cover any labor charges incurred during vehicle repairs, including the removal and replacement of components or parts.

  7. Transferability: The Limited Warranty is non-transferable and does not cover damage or failures on leased, rented, or commercially used motorcycles.

  8. Exclusions: Normal wear and tear parts such as tires, belts, brakes, lights, bulbs, filters, batteries, clutch, padding, cosmetic body parts, decals, seats, fasteners, sprockets, and wires are not covered by the Limited Warranty.

Venz Motors Warranty Policy Spare Parts

At Venz Motors, we are committed to offering high-quality products and exceptional service to our customers. Below is our warranty policy for mechanical parts and electronic components for motorcycles.

      1. Scope of Warranty

  • Mechanical Parts: We provide a limited 30-day warranty from the date of purchase for mechanical parts. This warranty covers manufacturing and material defects under normal use conditions.

  • Electronic Components: Due to limitations from our suppliers, we do not offer a warranty for electronic components.

      2. Warranty Exclusions

The warranty does not cover:

  • Normal wear and tear from usage.

  • Damage caused by improper installation, misuse, negligence, or accidents.

  • Unauthorized modifications or repairs.

  • Products used for purposes other than their recommended use.

     3. Warranty Claim Procedure

If you experience an issue with a product covered under our warranty:

  1. Notification: Contact our customer service team within the specified warranty period.

  2. Documentation: Provide proof of purchase and a detailed description of the issue.

  3. Assessment: Our team will assess the claim to determine eligibility for warranty coverage.

  4. Resolution: If approved, we will offer a repair, replacement, or refund, as appropriate.

      4. Limitation of Liability

Our liability is limited to the purchase value of the defective product. We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.

     5. Applicable Law

This warranty policy is governed by the laws of the State of Florida and federal regulations of the United States, including the Magnuson-Moss Warranty Act.

By purchasing our products, you agree to the terms and conditions outlined in this warranty policy.

Warranty Information

Thank you for your purchase, we appreciate your business with us. Contact us and let us know if you have any questions about your warranty.

Support

(786) 532-4266

Help

venzcorporation@venzmotors.com

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

The warranty provided by Venz Motors gives me peace of mind for my vehicle purchase.

John Doe

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two people exchanging a credit card at a table

I appreciate the 1-year warranty; it shows Venz Motors stands behind their products completely.

Jane Smith

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a person in a robe standing in a doorway with a light from the ceiling
★★★★★
★★★★★